The City of Cape Town aims to reduce the turnaround time of applications for small-scale embedded generation (SSEG) systems by allocating more resources to deal with the applications, switching to an online application system and simplifying the customer experience. With the big uptake in solar photovoltaic (PV) and batteries owing to loadshedding, there has also been an increase in fly-by-night operators. Many of these systems are not wired correctly or are inferior, contributing to the extended power outages the city is experiencing following load-shedding. The city wants to ensure customers are not negatively impacted, it said in a statement.