Eskom has acknowledged that there will be differentiated tariff impacts for various categories of electricity customers following the regulator’s approval of a new retail tariff plan (RTP) for implementation on April 1, alongside the 12.74% tariff increase approved for the 2025/26 financial year. Eskom regulation GM Hasha Tlhotlhalemaje has described the restructuring associated with the RTP as a necessary “shock”, as it begins aligning Eskom’s tariff structure with underlying system costs and changes to the electricity supply industry, while removing unintended cross-subsidies.