Five key areas of President Cyril Ramaphosa’s February 10 State of the Nation Address (SoNA) will be key to the success of municipalities rolling out services to South Africa’s citizens in the coming years, says professional services firm PwC. PwC government and public sector partner Craig Kesson and strategy and economics partner Lullu Krugel report that the SoNa provides South Africans an opportunity to understand the policy direction of the national government and a synthesis of its strategic approach over the next year.