Municipal utilities and distributors will have to “provide more than one product” and will have to develop new services and business models to effectively serve the market, such as by reselling and wheeling power between producers and consumers. These are some of the views presented during the first in a series of webinars jointly hosted by municipal organisation the Association of Municipal Electricity Utilities (AMEU) and industry organisation the South African Institute of Electrical Engineers (SAIEE) on August 10 to prepare South Africa’s energy utilities for the changes and disruptions, experienced worldwide, in the energy industry.